How to setup Exchange 2010 on a Windows Phone

Windows Mobile normally accepts your email address and password for automatic configuration.  Below are manual configuration settings which may be helpful if you’re unable to connect. If you already have an Exchange account configured on your phone for your Lanlogic account, you’ll need to remove that account first.  If the option to delete the email […]

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How to Configure your Android Device for Exchange 2010

Please note that new ActiveSync accounts may take up to 15 minutes to set up.  If you already have a Lanlogic account set up on your phone, you will need to remove it first. On the Smart Phone device, look for and select Settings – Accounts and Sync – Add Account. Choose any of these you […]

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How to Set Up the Apple Mail Client on a Macintosh Computer

This article explains how to setup Mac Mail for Lanlogic Hosted Exchange 2010 using the native mail client on your Macintosh computer. If you already have a Lanlogic account set up in Mail, you will first need to remove your existing email account. How to Remove an Existing Account Open the Mail application. From the […]

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How to Remove and Add a New Exchange Account to an iPad or iPhone

This article describes how to go about removing and deleting an existing Exchange account on your iPhone or iPad.  This can be useful if you need to rebuild your cached data or need to reconfigure your account.  To delete an existing Exchange account on your iOS device, please try the following: Click  the Settings Button […]

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Configuring Outlook 2011 for Mac

This post will help you configure Outlook 2011 for Mac to use your Hosted Exchange account. With Outlook open  select Outlook from the Menu bar, and then choose Preferences. The Outlook Preferences window will come up.  Under Personal Settings, select Accounts. Select Exchange Account Enter your email address, your email address again in the User […]

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Removing and Re-Adding an Outlook 2011 Mailbox

This article will show you how to remove and recreate your connection profile in Outlook.  This may be required following an upgrade or in order to resolve a connection issue. First, we will need to remove the existing email account.  You may want to first backup your data.  Instructions to back up your data can […]

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How to Backup, Wipe and Activate a Blackberry Device

This article shows you how to activate your Blackberry device.  It will also show you how to backup you device and how to wipe it.  Before activating your Blackberry device so that it will be able to receive email from Lanlogic’s hosted email service, you will need to wipe your device.  Before doing so you […]

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Configuring Outlook to use IMAP or POP3

This article explains how to modify your mailbox settings for POP/IMAP configuration on a Windows computer.  Note:  if you are not sure if you use POP/IMAP, you probably do not.  POP and IMAP are considered legacy email protocols and are used by a small number of clients.  Here is how to configure Outlook for POP/IMAP. […]

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How to manually set up your Outlook profile

This article explains how to manually create your Outlook configuration on a Windows computer.  Normally autoconfiguration with just your email address and password is all that is required.  You would only need to complete these steps if for some reason automatic configuration of Outlook failed.  Here are the steps for manual configuration. Go to Start […]

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Outlook 2013 — Backing up your mailbox

This article explains how to backup your mailbox in Outlook 2013.  It is recommended that you back up your mailbox when you move to a new computer, when you are upgrading your system, or when you are upgrading or changing mail clients.  It is also recommended to backup your mailbox before a mailbox migration initiated […]

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