Exchange Hosting
Exchange Hosting Articles related to versions of Hosted Exchange 2010, 2007, 2003 and desktop software including Outlook, Entourage, and Mac Mail.
Working Around the Auto-Archive “Modified Date” Issue
When you archive messages in a folder manually or by using the AutoArchive process, Outlook determines the age of the messages by using one of the following, whichever is later: Sent date and time Received date and time Modified date and time Messages that are not archived as expected usually have a modified date that [...]
Read Article ›Accessing another user’s Exchange 2007 Folder via Outlook Web Access
We get requests occasionally asking for help accessing the Calendar or Contacts of a person that the caller has permissions to view via Outlook Web Access (OWA). So, to assist you, here’s what you can do: Go to https://mail.myhostedexchange/owa/email@address.com/?cmd=contents&module=calendar You’ll then type in your email address and password to log in and view the folder. [...]
Read Article ›BlackBerry Contacts “Find” not working
I had a customer call in today because the Find feature for contacts was not finding all his contacts. For instance, he had 10 contacts named “John” and the Find feature only found one of them. After verifying that all his contacts were actually on his BlackBerry, and that the view wasn’t filtered, I had [...]
Read Article ›Mac Lion – Do not install yet!
We have tested the Mac Update to Lion and found that it breaks functionality in Microsoft products, including Outlook 2011. If you are using Outlook 2011, we recommend that you hold off on upgrading your Mac OS until Microsoft releases fixes for the issues. It has been our experience that Outlook 2011 will no longer [...]
Read Article ›Manually Configuring Outlook
To manually configure Outlook, do the following: Go to Start | Control Panel | Mail (if you are running Windows Vista 64-bit, it will be under View 32-bit control panels) the click on Show Profiles. Click on Add Profile on the next screen then name the profile something to your liking. In this instance, it’s [...]
Read Article ›Back up and create a new Outlook Exchange Cache file (.ost)
If you are unable to synchronize your mailbox, calendar, or contacts with data on the server this may indicate your Outlook cache needs to be re-created. You can verify that data on the server is correct either by using Outlook Web Access or a mobile device. The recommended action in these instances would be to [...]
Read Article ›How to open a shared Calendar in Outlook 2011 for Mac
It is assumed that your account has already been granted permissions to open another user’s Calendar. To open another user’s shared calendar in Outlook 2011 click on File | Open | Open Other User’s Folder. 1. Click in the Address Book icon and type in the person’s name and select Find. 2. Click on the [...]
Read Article ›How to share your Calendar in Outlook 2011 for Mac
If you’d like to share your Calendar in Outlook 2011, do the following: 1. Select your calendar in Outlook 2011 and click on the Permissions icon. If you do not see the Permissions icon, you can right-click (or ctrl-click) on your calendar and select Sharing Permissions. 2. On the Folder Properties page, make sure that [...]
Read Article ›Importing Data from Entourage 2008 to Outlook 2011 for Mac
So I ran into a big (and terrifying) WHAT?!?! kind of moment yesterday. In the process of troubleshooting some corruption issues with Outlook 2011, we decided to create a new Outlook Identity. After some work in the new identity, we went back to look at the old user data in the old Identity, but everything [...]
Read Article ›Time Machine Recovery and Domain Access
In the past several months I have become, primarily, a Mac user. I do about 90-95% of my daily work on Macs, aside from the servers. I have found the transition fairly easy to make, and very enjoyable. Because I like to try new things and learn by doing, I have a tendency to break [...]
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