Exchange 2010

Exchange Hosting articles related to versions of Hosted Exchange 2010 and desktop software including Outlook, Entourage, and Mac Mail.

Boundary Defense – Creating User Groups

This document will show you how to create user groups in Boundary Defense.  User groups allow you to group multiple users into one group and apply a set of rules again the entire group, rather than having to set the rules up for each individual user. Log into Boundary Defense at https://Clients.boundarydefense.com/ You will be […]

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Boundary Defense – Controlling Email Content

This document will show you how to control the content of emails in Boundary Defense. Log into Boundary Defense at https://Clients.boundarydefense.com/ You will be prompted for the username and password.  After typing that information in, you will be logged into Boundary Defense. From the Services tab, select Content Control.  Select your domain in the drop […]

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Boundary Defense – Adding white lists and black lists

This document will show you how to add white lists and black lists in Boundary Defense. Log into Boundary Defense at https://Clients.boundarydefense.com/ You will be prompted for the username and password.  After typing that information in, you will be logged into Boundary Defense. Select the Services tab.  Under Email Services select Anti-Spam. Under the Detection […]

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Installing and Configuring Microsoft Outlook 2011 for Mac

This article will show you how to install Microsoft Outlook 2011 for Macintosh.  After you have downloaded the installation files, and the zipped file has expanded, double-click on Office Installer. NOTE: If you currently use Microsoft Office 2008 for Mac, there are known interoperability issues with Outlook 2011 and the earlier version which will impact […]

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Download Microsoft Lync 2010

Hosted Exchange 2010 This document explains how to download the software for Microsoft Lync 2010.  Lync 2010 is Microsoft’s premier instant messaging solution, and runs on Windows-based and Macintosh platforms, as well as mobile devices.  If you will be downloading Microsoft Lync 2010 on a Windows-based computer, you need to know whether you have a […]

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Change Mailbox Access

Hosted Exchange 2010 This document explains how to change the access for an Exchange 2010 mailbox.  A Exchange 2010 email can be used in a variety of ways:  on a Windows-based computer, a Macintosh system, on an Iphone or Ipad, on a Android device or phone, on a Microsoft mobile device, or on a web-based […]

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Delete Mailbox

Hosted Exchange 2010 This document explains how to delete an Exchange 2010 mailbox.  Once the mailbox is deleted, the user will be unable to use email, and all of the user’s email will be deleted.  If the user needs to keep a copy of his email, the mailbox should be backed up before deleting it. […]

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Disable User

Hosted Exchange 2010 This document explains how to disable a service user or account.  If the account is associated with an Exchange mailbox, the mailbox will not be deleted — but the user will be unable to use email.  Disabling a service user is used when it is unclear what should be done with the […]

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Delete Service User

Hosted Exchange 2010 This document explains how to remove a service user or account.  If the account is associated with an Exchange mailbox, the mailbox will be deleted.  So if the user has an Exchange mailbox, and needs the emails, and it has not been backed up, be sure to have the mailbox backed up before […]

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Add Service

Hosted Exchange 2010 This document explains how to add a service a service user.  The are only two types of service offered at these time:  a Microsoft Exchange 2010 mailbox service and Microsoft Lync 2010 service.  Exchange is used for email and Lync for instant messaging.  It may be that a service user has the Exchange 2010 […]

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