Using a BlackBerry
Information to help you get the most out of Lanlogic Hosted Exchange using a BlackBerry wireless device.
How to activate a BlackBerry Device using Over The Air (OTA) Activation
In order to configure a BlackBerry device to synchronize with Lanlogic Hosted Exchange, you will need to: Follow the instructions in the article: How to Add a User to the BlackBerry Enterprise Server, then Follow the instructions in this article to connect your BlackBerry device with the activated account. Alternatively, you may send an email [...]
Read Article ›How to Reset Wireless Sync on a Blackberry
If your BlackBerry stops synchronizing your email, contacts, calendar or only synchronizes one way with Hosted Exchange, please try the following: From your BlackBerry, go to Options>Advanced Options>Enterprise Activation. In the email field, press and hold the ALT key and type CNFG. Once you enter this a hidden menu should appear. NOTE: On a Blackberry [...]
Read Article ›How to Perform a Security Wipe on a BlackBerry Device
Occassionally, a BlackBerry device will have a problem activating. When this happens, it is recommended to perform a security wipe and try again. Note: Before you can activate a BlackBerry Device to sync wirelessly with your Exchange mailbox, your account needs to be added to the BlackBerry Enterprise server. If you’re not sure if you’ve [...]
Read Article ›How to Add a User to the BlackBerry Enterprise Server
As an administrative user, you can add BlackBerry Enterprise Service (BES) to a Lanlogic Hosted Exchange mailbox at any time, day or night. This article describes how to add the service using our control panel.
Read Article ›Backing up a BlackBerry using the BlackBerry Desktop Manager Software
In the event that you need to perform a wipe of your BlackBerry wireless device, it is recommended that you perform a backup of the device and any applications or media that you currently have stored on the device. Wiping your BlackBerry will cause the device revert to default “factory”, or out-of-the-box settings. While Lanlogic [...]
Read Article ›How to use BlackBerry Internet Service with Lanlogic Hosted Exchange
Here is a quick set of instructions on how to setup your Blackberry Internet Service (BIS) on your blackberry to access your mailbox on hosted exchange. Please keep in mind that it only sync’s mail items, there is no calendar, contact, tasks or notes sync with this service. From BlackBerry home screen, select the BlackBerry [...]
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