Knowledge Base
Lanlogic Hosted Services Knowledge Base.
Outlook 2011 Time Zone Issue
After Daylight Savings Time this morning, we’ve seen issues with Outlook 2011 for the Mac having issues reflecting the change. To resolve the issue, please do the following in Outlook 2011: Click Outlook (top-left corner by the Apple icon) then click Preferences Click Calendar Click Time Zone Change the time zone to another region (it [...]
Read Article ›How to export a backup archive of your mailbox in Outlook 2011 for Mac
Below are the steps detailing how to export a backup copy of your mailbox data using Outlook 2011 for Mac. Exporting an archive will take a copy of your mailbox and export it to your computer’s hard drive. Data will not be removed from the server, you will only be making a copy of it. [...]
Read Article ›How to export a backup archive of your mailbox in Outlook 2010
Below are the steps detailing how to export a backup copy of your mailbox data using Outlook 2010. Exporting an archive will take a copy of your mailbox and export it to your computer’s hard drive. Data will not be removed from the server, you will only be making a copy of it. Click on [...]
Read Article ›Add Postini to Outlook 2007 or 2010
This will help Outlook 2007 and 2010 users that want to monitor their quarantine during the day. The following will show you how to check your Postini Quarantine while still in Outlook, with no need to go to Postini’s site and login. 1) Open Outlook 2) Right-click on Inbox and select New Folder 3) Call [...]
Read Article ›Configure your HTC Evo 4g to sync with Hosted Exchange
This article explains how to connect to your Lanlogic Hosted Exchange account to sync email, calendar, and contacts using your HTC Evo 4G. Gathering Information: Log into https://admin.myhostedexchange.com with your username (generally your email address) and password. Click on the Configuration Summary icon. Take note of the information for Account ID, Domain, and Exchange Server from the [...]
Read Article ›Using Postini Spam and Virus Filtering
Lanlogic uses Postini for it’s spam and virus filtering. This is a great tool, as long as you actually use it. If you have changed your Postini password but haven’t really explored the options, this document should help. If you have never used Postini, let us know so that we can get you a temporary password and get you up and running.
Read Article ›Accessing Outlook Web Access (OWA) 2007
Sometimes you will be away from your own machine or wireless device but you will still want to access your email. The solution is Outlook Web Access (OWA). Accessing OWA is very simple, you just need your email address and password.
Read Article ›Unable to Send Mail to Internal Users After Migration
When a user is recreated in Exchange, or an organization is migrated to a new Exchange solution, mail sent to these new users can bounce. For example, if user John Doe has an email address of jdoe@domain.com and his account is deleted and then recreated for any reason, when users inside the organization try to email him, their messages will bounce.
Read Article ›Outlook Calendar Loses Organizer Status After Migrating to New Server
One of the downsides of moving to or from one Exchange server solution to another (i.e. Hosted Exchange to a dedicated server or vice versa) is that Calendar Organizers get removed. Usually our posts are about fixes for problems like this, unfortunately this one is purely informational.
Read Article ›How to Copy the Autocomplete Information to a New Outlook Profile
Whether you are moving to a new Hosted Exchange solution or you are just recreating your profile on a new machine, one of the most difficult things to lose is your automatically filled list of email addresses. Thankfully, these are stored locally on your machine and can be migrated to your new profile. Here is what you need to do
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