iPhone, BlackBerry, and other Devices
Your Lanlogic Hosted Exchange mailbox can be accessed from many popular devices. There are always new devices coming to market, so if you don’t find what you’re looking for here, contact us at support@lanlogic.com and we’ll help you get connected!
BlackBerry Contacts “Find” not working
I had a customer call in today because the Find feature for contacts was not finding all his contacts. For instance, he had 10 contacts named “John” and the Find feature only found one of them. After verifying that all his contacts were actually on his BlackBerry, and that the view wasn’t filtered, I had [...]
Read Article ›Configure your HTC Evo 4g to sync with Hosted Exchange
This article explains how to connect to your Lanlogic Hosted Exchange account to sync email, calendar, and contacts using your HTC Evo 4G. Gathering Information: Log into https://admin.myhostedexchange.com with your username (generally your email address) and password. Click on the Configuration Summary icon. Take note of the information for Account ID, Domain, and Exchange Server from the [...]
Read Article ›Set up ActiveSync on a Windows Mobile device
If you have a Windows Mobile device and want to sync it with your Lanlogic Hosted Exchange account, follow these simple steps
Read Article ›How to Remove an Exchange Account from an iPhone or iPad
This article describes how to go about removing and deleting an existing Exchange account on your iPhone. This can be useful if you need to rebuild your cached data or need to reconfigure your account.
Read Article ›How to activate a BlackBerry Device using Over The Air (OTA) Activation
In order to configure a BlackBerry device to synchronize with Lanlogic Hosted Exchange, you will need to: Follow the instructions in the article: How to Add a User to the BlackBerry Enterprise Server, then Follow the instructions in this article to connect your BlackBerry device with the activated account. Alternatively, you may send an email [...]
Read Article ›How to Reset Wireless Sync on a Blackberry
If your BlackBerry stops synchronizing your email, contacts, calendar or only synchronizes one way with Hosted Exchange, please try the following: From your BlackBerry, go to Options>Advanced Options>Enterprise Activation. In the email field, press and hold the ALT key and type CNFG. Once you enter this a hidden menu should appear. NOTE: On a Blackberry [...]
Read Article ›How to Perform a Security Wipe on a BlackBerry Device
Occassionally, a BlackBerry device will have a problem activating. When this happens, it is recommended to perform a security wipe and try again. Note: Before you can activate a BlackBerry Device to sync wirelessly with your Exchange mailbox, your account needs to be added to the BlackBerry Enterprise server. If you’re not sure if you’ve [...]
Read Article ›iPhone Settings for Connecting to Exchange via IMAP
If you have an early iPhone model or wish to use more than one mail account with your iPhone, you can add an IMAP account to connect to Hosted Exchange. This article explains how to setup IMAP with an Exchange 2007 or 2003 mailbox.
Read Article ›Configure Your iPhone or iPad to Sync with Hosted Exchange
This article explains how to connect to your Lanlogic Hosted Exchange account to sync email, calendar, and contacts using your iPhone.
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