Using Outlook

If you’re new to Outlook, want to learn more about the features, or looking for help with an issue you’re facing, we have articles and examples to help you get more out of Lanlogic Hosted Exchange using Outlook for Windows.

Working Around the Auto-Archive “Modified Date” Issue

When you archive messages in a folder manually or by using the AutoArchive process, Outlook determines the age of the messages by using one of the following, whichever is later: Sent date and time Received date and time Modified date and time Messages that are not archived as expected usually have a modified date that [...]

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Manually Configuring Outlook

To manually configure Outlook, do the following: Go to Start | Control Panel | Mail (if you are running Windows Vista 64-bit, it will be under View 32-bit control panels) the click on Show Profiles. Click on Add Profile on the next screen then name the profile something to your liking. In this instance, it’s [...]

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Back up and create a new Outlook Exchange Cache file (.ost)

If you are unable to synchronize your mailbox, calendar, or contacts with data on the server this may indicate your Outlook cache needs to be re-created.  You can verify that data on the server is correct either by using Outlook Web Access or a mobile device.  The recommended action in these instances would be to [...]

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How to export a backup archive of your mailbox in Outlook 2010

Below are the steps detailing how to export a backup copy of your mailbox data using Outlook 2010. Exporting an archive will take a copy of your mailbox and export it to your computer’s hard drive. Data will not be removed from the server, you will only be making a copy of it. Click on [...]

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Outlook Journal – What’s It All About?

The Outlook Journal is one of the least understood and most underused features in Outlook, but it’s a great feature that can help you get a handle on project cost, your own productivity, and lots more.

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Set Up Mailbox Archiving in Outlook

Email archiving is a great way to reduce your monthly bill by taking older messages off of the server and importing them onto your local computer. You get the benefit of having your older messages available on your computer without having to pay for the storage of them.

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Recover Deleted Items Using Outlook

If you need to restore email messages. calendar or contacts you recently deleted from your mailbox, there are two methods available to “undelete” this data. This article describes both methods using Outlook.

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How to Open Another Person’s Mailbox in Outlook

One powerful feature of Hosted Exchange is the ability to delegate access to other people in your organization to access and read the contents of a mailbox and to reply or send messages as that delegated mailbox user. This article describes how to access a mailbox once rights have been granted.

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Reset Cached Exchange Mode in Outlook

If you are unable to synchronize your mailbox, calendar, or contacts with data on the server this may indicate your Outlook cache is corrupt. You can verify that data on the server is correct either by using Outlook Web Access or a mobile device. The recommended action in these instances would be to rebuild your Outlook cache and resynchronize your Exchange data. Your Outlook cache is stored in an .ost file and is set by default for most of Lanlogic’s customers for improved performance. This article details the process of removing an Outlook cache from your computer, and how to rebuild it.

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Finding Internet Headers in Outlook 2010

Microsoft has changed the way to find Internet Header information in the most recent version of Outlook, Outlook 2010.

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