When you archive messages in a folder manually or by using the AutoArchive process, Outlook determines the age of the messages by using one of the following, whichever is later:

• Sent date and time
• Received date and time
• Modified date and time

Messages that are not archived as expected usually have a modified date that is later than the received date or the sent date. Here is a quick way to manually archive items when Outlook changes the Modified Date:

1. In the Outlook bar or in the Navigation pane, move back, and then select the folder from which you want to archive older messages. For example, select the Inbox folder in Exchange mailbox or your default delivery .pst file.
2. On the Tools menu, point to Find, and then click Advanced Find. ??In Microsoft Office Outlook 2007, point to Instant Search, and then click Advanced Find.
3. In the Advanced Find dialog box, click the Advanced tab.
4. On the Advanced tab, click the Field menu, point to Date/Time fields, and then click Received.
5. Click the Condition list, and then select on or before.
6. In the Value box, enter the desired date, such as 10/1/2008.
7. Click Add to List, and then click Find Now.
8. Examine the list of messages that were found to make sure that they are the messages that you want to archive. If you want to archive all the found messages, follow these steps:

• On the Edit menu, click Select All.
• On the Edit menu, click Move to Folder.
• In the Move Items dialog box, locate and then select the destination folder in the .pst file that you use for archiving.
• Make sure that you are using the correct destination .pst file and folder, and then click OK.

9. If you want to archive a subset of the found messages:

• Manually select the messages that you want to archive. You can press CTRL as you select messages to maintain previously selected items.
• On the Edit menu, click Move to Folder.
• In the Move Items dialog box, locate and then select the destination folder in the .pst file that you use for archiving.
• Make sure that you are using the correct destination .pst file and folder, and then click OK.

10. After the messages are moved to the destination folder of the .pst file that you use for archiving they will no longer appear in the Advanced Find dialog box.
11. Close the Advanced Find dialog box.

It’s a pretty cool world where a comic artist can come up with an idea for a script and someone takes that idea and turns it into something, well, wonderful!

Here’s the comic for reference:

iPhone
I decided to switch over to an iPhone a couple of months ago, and the the transition to a touchscreen keyboard was challenging, but it worked out okay. The App store has all kinds of cool little games to keep the kids occupied when I need a moment of peace, and there are lots of apps to keep me entertained as well. So, I feel good about the iPhone.

Droid
Today I got a Samsung Galaxy S II, my first experience with the Droid OS. It’s a pretty phone, with a nice big screen. Given that email is what I use the most with any of my devices, I configured my Exchange account on the Droid. It didn’t work. I would call a help desk, but I AM the help desk for this sort of thing. Customers call every day for help configuring wireless devices. I passed the phone around the Lanlogic support staff, and no one could get the account to work on the device. Now, I have heard that the Exchange experience on the Droid OS is inconsistent at best, and just plain doesn’t work at the worst. I just didn’t believe after the OS has been out for a few years now that it would still have these kind of issues. So, we tell our customers who have problems with their Droid OS and Exchange to try an app from Marketplace called “Touchdown for Exchange”. I loaded up the trial version on my phone, and like magic, the Exchange account is working great on the phone now. I’ll have to spring $20 for the app once the free trial runs out, but I have my email.

If I didn’t support mobile devices, I would go running back to the BlackBerry Curve with no hesitation. However, since I support these other devices, I feel it is beneficial to have some real working experience with them. So, I’m going to stick with my Samsung Galaxy S II running Droid, and will continue to recommend TouchDown for Exchange to all those Droid users who cannot get their Exchange account working on their phones.

Go to https://mail.myhostedexchange/owa/email@address.com/?cmd=contents&module=calendar You’ll then type in your email address and password to log in and view the folder.

The email address you’ll type in is the address of the person whose mailbox you have permissions for. You can change the last part of the URL to the appropriate folder name. So, for example, if you have permissions to access the Contacts folder of test@test.com, you’d type in: https://mail.myhostedexchange/owa/test@test.com/?cmd=contents&module=contacts then log in with your email address and password.

1. Go to Start | Control Panel | Mail (if you are running Windows Vista 64-bit, it will be under View 32-bit control panels) the click on Show Profiles.
   
2. Click on Add Profile on the next screen then name the profile something to your liking. In this instance, it’s called Backup.
   
3. After naming the new profile, select (if prompted) to Manually configure server settings then click Next.
   
4. Select Microsoft Exchange as the server type.
   
5. Type in your server name. It will look something like mbx1.hostedexchange.local. If you are on Exchange 2007, you can use this as the server address. You will select the check box for Use Cached Exchange Mode then type in your email address for the User Name. Once done, click More Settings
   
6. If you get a pop-up asking for login information, click cancel and continue on. Click on the Connection tab then check the box for Connect to Microsoft Exchange using HTTP. Then click on the Exchange Proxy Settings button.
   
7. In the top field, type in your Exchange server’s web address. For Exchange 2007 users, it will be mail.myhostedexchange.com. Check the boxes for On Fast Networks and On Slow Networks then select Basic Authentication from the dropdown list. Once done, click on OK.
   
8. You will now be back at the screen referenced in step 5. Click on the Check Name button. You will be prompted for username and password. Type in your email address in the top field and password in the bottom. You can also check the Remember my credentials box as well. Once done, click OK.
   
9. Once your user name and password have been accepted you should see the server address and your email address (or your first and last names) underlined. Click Next then Finish to exit the wizard.
   
10. You will want to change the default profile to the one you just created. Select Always use this profile and select your newly-created profile from the drop-down list.
    

Note: To follow these steps, please first close Outlook if it is open.

Turn Off Cached Exchange Mode

1. Click the Start Menu > Control Panel > Mail
2. Click the button labeled Show Profiles
3. Highlight the profile you are using for Exchange email
4. Click the Properties button.
5. Click the Email Accounts button
6. Highlight the Microsoft Exchange account and click the Change button.
7. Uncheck the box that says “Use Cached Exchange Mode”
8. Click the Next button
9. Click Finish.

Rename the OST files on your hard drive

1. Click the Start Menu to Search files and folders (in XP, there is a button for search, for Vista and Windows 7, use the search bar.)
2. Enter the term “.ost” to search for and locate all .ost files on your computer.
3. Rename all of the .ost files that your search locates to something meaningful (e.g. change outlook.ost to backup1-outlook.ost).  Bear in mind that this is your cached data and when you re-open Outlook, this file will be recreated by downloading your mailbox data from the server to a new .ost file that will be created by Outlook automatically.

Note: Alternatively, you may find this file in the default location listed below:

Windows 7: C:\Users\username\AppData\Local\Microsoft\Outlook

Windows Vista: C:\User\user name\Local Settings\Application Data\Microsoft\Outlook

Windows XP: C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook

Turn On Cached Exchange Mode

1. Click the Start Menu > Control Panel > Mail
2. Click the button labeled Show Profiles
3. Highlight the profile you are using for Exchange email
4. Click the Properties button.
5. Click the Email Accounts button
6. Highlight the Microsoft Exchange account and click the Change button.
7. Check the box that says “Use Cached Exchange Mode”
8. Click the Next button
9. Click Finish.

Launch Outlook

Once Outlook is restarted, all of your mailbox data  including email, calendars, tasks and notes will download to your computer again.  This process may take a while to complete depending on the size of your mailbox, but you may create and send new items while this process happens.  You can watch the progress in the lower right corner of the Outlook application window.

There is a keyboard shortcut for the snipping tool – Ctrl+Print Screen.  This is especially useful if you want to capture a snip of a right-click menu, tooltip, mouse-over or other similar effect.

Run Snipping Tool: Start | All Programs |Accessories | Snipping Tool  (if you do any amount of snipping, I recommend a shortcut to this in your quick-launch bar)

It’ll automatically start up in a mode to take a snip.  From here, you can either take a snip of the screen, or if you want to capture a special-effect, just press Esc and continue through these instructions.

Open the menu or place your mouse over object to trigger the effects you want to get a snip of.

Press CTRL+PRINT SCREEN keys. (note: this only works with the snipping tool open)

The computer screen will freeze and allow you to capture a snip of the special effects. Click the arrow next to the New button, select a snip type from the menu, and then use your mouse to select the area of screen you want captured.

The magic of the snipping tool…  makes documentation a snap!

Here’s what it looks like:

Pretty legit looking right? Well, if you mouse over the part that says “Follow this link” it actually shows this:

The domain “view-linkedin-report-1313444blog.com” was registered today, July 14th 2011, with Wild West Domains but there’s no contact information given regarding who registered it and it’s definitely not a real link to linkedin.com.  Both of which issues raise red flags and would tell you to avoid clicking on the link. I took one for the team and clicked on the link but it had already been pulled by its provider for violating spam and abuse policies.

This just goes  to show that you should be cautious about everything that comes into your mailbox and that, if in doubt, log into the site that “sent” you the message but not from the included link and see what’s what.