Changing a User Password as an Administrator

In this article, we’ll show you how to change a password for a Hosted Exchange mailbox user account using our control panel.  You’ll need to be an organization administrator to perform this action.

1. Log into https://admin.myhostedexchange.com with your administrative user account and password that you received with your welcome message.
2. Mouse over the Users icon and select Users.
   
3. Click the Drop Down Arrows next to the name of the user for which you want to change the password.
   
4. In the User Functions screen, click on Edit User.
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5. Expand the Password Reset section by clicking on the expand arrows on the right side of the window.
6. Enter the new password for the user. It must be at least 8 characters.
7. Scroll down and click on the “Provision” icon to apply the password change.
   

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