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Boundary Defense – Adding white lists and black lists

Posted: Tuesday, February 4th, 2014 by admin

This document will show you how to add white lists and black lists in Boundary Defense.

Log into Boundary Defense at https://Clients.boundarydefense.com/

You will be prompted for the username and password.  After typing that information in, you will be logged into Boundary Defense.

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Select the Services tab.  Under Email Services select Anti-Spam.

Boundary Defense - Adding Blacklist Whitelist

Under the Detection Settings tab, you can select how to process email that has been detected as spam.  You can Block and Delete the mail (which is the default), Add a header but allow mail through, Add a header and redirect to a bulk mail address, Tag the subject line but allow mail through, or Quarantine the email.

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You can customize the bulk email address and change the subject line text of email detected as spam as well.  Scrolling down is required for these last two settings.  Select Save and Exit to save your settings.

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Select the quarantine tab to change the frequency of summary emails sent (default is Every Day), ability for users to release emails directly from the email notifications (default is yes), and password management.

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You can also view and change visibility settings (need to scroll down to see these settings).  Select Save and Exit to save changes.

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To add an approved sender (white list), you first need to select your domain.  In the upper left-hand corner, select the down arrow to change your selection from Global settings to your domain.  Select the List Management tab.  Now you need to select the email address that you will be applying the approved or blocked send list to.  Type in the first part of the email address (the part to the left of the @ sign).  Then select Display.

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If you get the error message “User hasn’t got custom list enabled” (see screen shot), then we will need to enable that feature for this user first.

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Click on User List Control Show/Hide.  Click on Search.  Highlight the email addresses you want to enable, and select Add to list.  Finally, select Save and exit.

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Now let’s try selecting again the email address that you will be applying the approved or blocked send list to.  Type in the first part of the email address (the part to the left of the @ sign).  Then select Display.

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Select Add entry.  Under the domain | Email | IP field, type in either the email domain (ex: lanlogic.com), the specific email address (ex: support@lanlogic.com) or the IP address (ex: 200.100.30.5) or an IP address group (ex: 200.100.30).  Then select whether you want the entry approved (whitelist) or blocked (blacklist) under List Type, and type a description (optional) under the Description field.  Then select Update and Close.

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Repeat the same process for multiple entries.  I have added four entries:

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To Block an email address, email domain, IP address, or range of IP addresses, we use the same process but select Blocked under List Type.  Here I have blocked the yahoo.com email domain.

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Remember, that these approve/block list entries only apply to the email address we specified at the beginning.


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