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Outlook Calendar Loses Organizer Status After Migrating to New Server

Posted: Wednesday, January 12th, 2011 by Kevin

One of the downsides of moving to or from one Exchange server solution to another (i.e. Hosted Exchange to a dedicated server or vice versa) is that Calendar Organizers get removed. Usually our posts are about fixes for problems like this, unfortunately this one is purely informational. There isn’t anything that can be done to fix this. The reason behind this is that the Calendar Organizer info is connected directly to the backend mailbox information on the Exchange server. When a new account is created, even on the same server, it is given completely different backend information, even if the email address and username are the same.

If you migrated to a different Exchange solution and are confused, here is what you will see:

All of your events are there and, at first glance, they all look perfectly normal. Should you go to change an event that you scheduled, you will even be able to change it, but no one that had been previously invited will be notified. You can see how this would be upsetting. While there is no real fix for this, there are a few workarounds. Here’s what I have come up with:

  1. If you are fortunate to know of this issue prior to migration, you can find all of your meetings that will be effected and delete them. The recreate them when the migration is complete. Is this a hassle? Yes. Is it the most effective way to keep your calendaring process smooth? Probably
  2. If you have already migrated and have found this cool “feature” you can leave everything as is. There is a good chance you wont have to update many of the meetings that are already made.
  3. If you find that one needs to be changed, you can email everyone that was in that appointment and ask them to delete it from their calendars and you can then send them a brand new invite for the right time
  4. The last option (that I can come up with, anyway) would be to change it on your calendar, then email all attendees and let them know that this appointment has changed and they need to update that appointment in their own calendars as well

As you can see, none of these are an ideal solution and each on comes with its own fair share of work. The best thing that you can do is work with this knowledge and do what works best for you and your calendar


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