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How to manually set up your Outlook profile

Posted: Wednesday, February 19th, 2014 by admin

This article explains how to manually create your Outlook configuration on a Windows computer.  Normally autoconfiguration with just your email address and password is all that is required.  You would only need to complete these steps if for some reason automatic configuration of Outlook failed.  Here are the steps for manual configuration.

Go to Start Menu, and select Control Panel.  If you are running Windows Vista 64-bit, you will need to select the 32-bit control panels folder.  If the view is set to Category, change the view to Small Icons or Large Icons.

Control Panel

Select the Mail control panel and click on Show Profiles.

Mail Control Panel

Click on Add Profile on the next screen then name the profile something to your liking.  Select OK.

Create New Profile

After naming the new profile, select (if prompted) to Manually configure server settings or additional sever types, then click Next.

On, some versions of Outlook, click the checkbox at the bottom of the screen to Manual setup or additional server or additional server types and click the Next button.

Add Account 6

Then Choose Service dialog displays.
Select the Microsoft Exchange Server or compatible service radio button option and click the Next button.

Add Account 7

The Server Settings dialog displays, on which you can enter server settings to begin setup.

Make sure to keep the Use Cached Exchange Mode checkbox checked (that’s the default) and enter the information as requested.

  • Microsoft Exchange server:  ausp01mcas52.collaborationhost.net
  • User Name:  Enter your email address.  NOTE:  Do NOT click Check Name at this time.

Click More Settings.
Outlook may display a few warning dialogs (example below).

Manual Config

Click OK on each warning dialog until the Microsoft Exchange dialog displays.

Add Account 14

Select the Connection tab.  Depending on your version of Outlook, you will see one of the following two screens:

Manual Config 3

Add Account 10

Click the Connect to Microsoft Exchange using HTTP checkbox.
This activates the Exchange Proxy Settings button.
Click the Exchange Proxy Settings button to access the Microsoft Exchange Proxy Server Settings dialog.

Add Account 13

Enter all of the following settings:

  • Use this URL…proxy server for Exchange: email.hostaccount.com
  • Only connect…certificate: msstd:email.hostaccount.com
  • Select Basic Authentication from the Proxy authentication settings drop-down

Click the OK button.
The Microsoft Exchange dialog displays again, with the Connection tab on top. (different screen depending on your version of Outlook)

Manual Config 5

Add Account 10

Click Apply, and then click OK.

Click the Check Name button.
You are prompted to login.

Manual Config 7

Enter your User name (email address) and Password and click OK.
Outlook attempts to communicate with the Exchange server with the settings you have entered.
It may take a few seconds (up to two minutes on slow Internet connections) before the Outlook profile resolves your mailbox settings.
Note:  the actual Exchange may have a different number (this one is 13) depending on the actual server you are connecting to.

Manual Config 8

The setup is successful when the Microsoft Exchange Settings dialog is updated – the Microsoft Exchange server and the mailbox User Name inputs display as underlined (as in the graphic above).
The User Name displays what was entered for the Display Name for the Exchange mailbox.
Click the Next> button.

A Congratulations dialog displays, indicating that the setup was successful.

Manual Config 9

Click the Finish button.
The Mail dialog displays again.


From this dialog, change the drop-down for Always use this profile to select the name of the newly created profile in order to always log into that profile.  Select OK.  You can close the Control Panels window as well

You  have now successfully connected the Outlook profile to your Exchange mailbox using the manual server configuration settings.

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