How to Create a Resource Room in the Cortex Control Panel

Posted: Tuesday, August 17th, 2010 by Kevin

Resources in the world of Hosted Exchange are things that can be reserved such as conference or meeting rooms, vehicles, projectors or other items that might be shared within your organization.  When you create a room or equipment mailbox, your staff will be able to reserve and review the availability of that resource from within their Outlook calendar and schedule it as though it were an attendee of an appointment or calendar invitation.  This article describes the process to create a resource mailbox using our control panel.

NOTE: Resource Mailbox provisioning through the Control Panel is only available for Exchange 2007 organizations.

1.  Sign in to https://admin.myhostedexchange.com as an admin user
2. Click on Services –> Exchange –> Resource Mailboxes

   

3. Click on New Resource Mailbox

   

4. Enter the name for the resource room and click Provision

   

5. When the Status icon turns green, your Resource Mailbox is ready for use

   NOTE: For some orgs, the first resource mailbox provision will fail. If this happens, contact us at support@lanlogic.com and let us know. There is a provisioning step that needs to be done on the backend that will take only a matter of minutes and we will then be able to provision the room and you will be up and running. Once that initial room is successfully provisioned, new rooms should be successful when created.